Privacy policy

Spread the love

At HiWiRao, your privacy is of paramount importance to us. This Privacy Policy explains the types of personal data we collect from visitors to our website, how we use and protect that data, and your rights regarding your information. We encourage you to read this policy carefully to understand our practices.

What Data We Collect

We may collect and process the following types of personal data:

Contact Information: such as your name, email address, postal address, and phone number when you communicate with us or register on our site.
Usage Data: details of how you interact with our website, including pages viewed, time spent on the site, IP address, browser type, and operating system.
Cookies and Tracking Data: information collected through cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.
Communication Data: any information you provide when contacting us via email, phone, or through web forms.

How We Use Data

The personal data we collect is used for the following purposes:

To provide, maintain, and improve our website and services.
To respond to your inquiries, questions, or requests in a timely manner.
To send you updates, newsletters, or marketing communications with your consent.
To analyze and monitor usage patterns to enhance user experience and website performance.
To comply with legal obligations and enforce our Terms and Conditions.

Cookies

Our website uses cookies to improve your user experience. Cookies are small text files placed on your device by your web browser. They enable us to recognize returning visitors, remember preferences, and compile aggregate data about site traffic.

Cookies we use include:

Essential Cookies: necessary for basic website functionality.
Performance Cookies: help us understand how visitors interact with our site.
Functionality Cookies: remember your preferences and settings.

You can manage or disable cookies through your browser settings; however, doing so may affect the functionality of the website.

Third-Party Links

Our website may contain links to third-party websites or services, including social media platforms such as our Social/X page (https://x.com/britishmuseum). We do not control the content or privacy practices of these third parties and encourage you to review their respective policies before providing any personal information.

Data Security

We adopt appropriate technical and organizational measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption, firewalls, and regular security assessments.

Although we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to safeguarding your data.

User Rights

You have the following rights regarding your personal data under applicable data protection laws:

Right to Access: request a copy of the personal data we hold about you.
Right to Rectification: correct any inaccurate or incomplete data.
Right to Erasure: request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: limit how we use your data in certain circumstances.
Right to Object: object to processing for direct marketing or legitimate interests.
Right to Data Portability: receive your data in a structured, commonly used format.

If you wish to exercise any of these rights or have questions about your personal data, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please get in touch with us:

Email: help@hiwirao.com
Phone: +44 20 7323 8299
Address: Great Russell Street, Bloomsbury, London WC1B 3DG, United Kingdom

We are committed to addressing your concerns promptly and ensuring your privacy is respected.